Data Deletion

How to request deletion of your data

If you signed up for Arlo using Facebook Login and would like to delete your data, you can do so in the following ways:

1. Delete Your Account in the App

Open the Arlo app, go to Profile > Privacy & security and select Delete account. This immediately and permanently removes your account and all associated data — profile, listings, messages, uploaded media — including any data received from Facebook.

2. Request Deletion by Email

Send an email to support@followarlo.com with the subject line "Data Deletion Request" and include the email address associated with your account. We will process your request within 30 days.

3. Remove via Facebook

You can also remove Arlo's access to your data from Facebook directly:

  1. Go to your Facebook Settings & Privacy > Settings
  2. Select Apps and Websites
  3. Find Arlo and select Remove

After removing the app on Facebook, contact us at support@followarlo.com if you also want your data deleted from our systems.

What Gets Deleted

Deletion is immediate; residual copies in encrypted backups expire within 30 days. Data required by law may be kept for the legally mandated period.